Trish Stott,Rod Revell: Highly Recommended, New Edition: Workbook

Highly Recommended, New Edition: Workbook



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Author: Trish Stott,Rod Revell
Number of Pages: 64 pages
Published Date: 14 Oct 2005
Publisher: Oxford University Press
Publication Country: Oxford, United Kingdom
Language: English
ISBN: 9780194574655
Download Link: Click Here
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This new edition of Highly Recommended has been completely revised to take account of innovations and changing practices within the sector. Highly Recommended 1 and Highly Recommended 2 provide students with simple, functional language for dealing with customers and colleagues in a variety of situations, from taking reservations to dealing with complaints. The course offers a straightforward approach to developing speaking and listening skills in the context of the hotel and catering industry.